Terms & Conditions

Welcome to ElgixPro.com. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing, browsing, or purchasing from ElgixPro.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

These Terms and Conditions form a legally binding agreement between you (“User,” “Customer,” “You,” or “Your”) and ElgixPro (“Company,” “We,” “Us,” or “Our”).

Our registered business address is:
Vill- Sijua, P.O - Bhajachauli, P.S - Marishda, Purba Medinipur, Pin - 721452
📧 Email: elgixpro6@gmail.com
📞 Phone: 9635177762

1. Eligibility to Use

  • You must be at least 18 years of age to use this website and place orders.

  • By using our website, you confirm that you are legally capable of entering into binding contracts under applicable law.

  • If you are under 18, you may use this website only with the involvement and supervision of a parent or guardian.

2. Use of Website

  • You agree to use ElgixPro.com solely for lawful purposes.

  • You must not misuse the website by introducing harmful technologies, attempting unauthorized access, or interfering with our systems.

  • You may not copy, distribute, or exploit any content, logos, or trademarks without our written permission.

3. Account Registration

  • To make purchases, you may be required to create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any activity under your account will be considered your responsibility.

  • You must immediately notify us if you suspect unauthorized use of your account.

4. Products and Services

  • ElgixPro.com offers electronics and gadgets, including but not limited to smart devices, mobile accessories, audio equipment, and related products.

  • All product descriptions, images, and specifications are provided for general information only.

  • We reserve the right to update, modify, or discontinue products at any time without prior notice.

  • While we strive to ensure accuracy, product availability, pricing, and descriptions may vary.

5. Pricing and Payment

  • All prices listed on ElgixPro.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to update prices without prior notice.

  • Payment methods may include credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD) (where available).

  • Orders are confirmed only after successful payment authorization.

6. Order Placement and Acceptance

  • Placing an order on our website constitutes an offer to purchase.

  • We reserve the right to accept or decline any order for reasons including limited stock, incorrect pricing, payment issues, or suspected fraudulent activity.

  • Once accepted, you will receive an order confirmation via email or SMS.

7. Shipping and Delivery

  • We deliver across India through trusted courier partners.

  • Estimated delivery times will be displayed during checkout, but actual times may vary due to logistics, location, or unforeseen delays.

  • Shipping charges, if applicable, will be mentioned at checkout.

  • We are not responsible for delays caused by courier companies, natural disasters, or strikes.

8. Returns, Refunds, and Exchanges

  • Our Return Policy governs returns, refunds, and exchanges.

  • Customers may request a return/exchange within 7 days of delivery if the product is defective, damaged, or not as described.

  • Refunds will be processed via the original mode of payment within 7–10 business days after approval.

  • Products must be returned in their original condition, unused, with packaging intact.

9. Warranty and Liability

  • Certain products may carry a manufacturer’s warranty. Please check the product page for details.

  • ElgixPro.com does not independently provide warranties unless stated.

  • We are not liable for product misuse, unauthorized repairs, or damages caused after delivery.

  • Our liability is limited to the value of the purchased product.

10. Intellectual Property

  • All content, including text, images, designs, logos, and trademarks on ElgixPro.com, are the property of ElgixPro or its licensors.

  • Unauthorized use, copying, or distribution of our intellectual property is prohibited.

  • Customers may use the website for personal and non-commercial purposes only.

11. Privacy Policy

  • Your privacy is important to us. By using ElgixPro.com, you consent to our Privacy Policy, which explains how we collect, use, and protect your information.

  • We may collect personal details such as name, address, email, and phone number to process orders and provide services.

  • We use secure payment gateways and encryption to protect your data.

12. Prohibited Activities

Users agree not to:

  • Engage in fraudulent activities such as false claims or chargebacks.

  • Upload harmful or illegal content.

  • Attempt to hack, disrupt, or misuse the website.

  • Misrepresent product reviews or impersonate others.

Violation of these rules may lead to suspension or termination of your account.

13. Third-Party Links

  • Our website may contain links to third-party sites for convenience.

  • We are not responsible for the accuracy, content, or practices of third-party websites.

  • Accessing third-party links is at your own risk.

14. Limitation of Liability

  • ElgixPro.com is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for technical errors, interruptions, or loss of data.

  • Our maximum liability is limited to the total amount paid by you for the product.

15. Indemnification

You agree to indemnify and hold ElgixPro, its employees, partners, and affiliates harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.

16. Changes to Terms

  • ElgixPro.com reserves the right to update or modify these Terms at any time.

  • Updated terms will be posted on our website with the effective date.

  • Continued use of our website after changes implies acceptance of the revised Terms.

17. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in Purba Medinipur, West Bengal.

18. Force Majeure

We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, such as natural disasters, strikes, war, or government actions.

19. Termination

  • We may suspend or terminate your access to ElgixPro.com if you violate these Terms.

  • Termination does not affect your obligation to pay for products already purchased.

20. Contact Information

For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at:

📍 Address: Vill- Sijua, P.O - Bhajachauli, P.S - Marishda, Purba Medinipur, Pin - 721452
📧 Email: elgixpro6@gmail.com
📞 Phone: 9635177762

Conclusion

By using ElgixPro.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These Terms are designed to protect both you as a valued customer and us as a service provider, ensuring a safe, transparent, and trustworthy shopping experience.

Thank you for choosing ElgixPro.com – Your Trusted Partner in Electronics and Gadgets.